Refund policy

Returns & Store Credit

At Lennon & Lavender Boutique, we hope you absolutely love everything you order! However, we understand that sometimes an item just doesn’t work out. We’re happy to help make the return process as simple as possible.

Return Eligibility

We accept eligible returns for store credit only within 14 days of delivery.

To qualify for a return, all items must:

  • Be unworn, unwashed, and in their original condition
  • Have all original tags attached
  • Be free from makeup, deodorant, perfume, tanning products, stains, odors, pet hair, or any other signs of wear or use

Once your return has been received and inspected, approved returns will be issued as store credit via email in the form of a Lennon & Lavender Boutique, LLC gift card.

Final Sale Items

For hygiene and other reasons, certain items are considered final sale and cannot be returned or exchanged. These include:

  • Sale or discounted merchandise
  • Items purchased at 20% or more off the original price
  • Accessories, including jewelry and hats
  • Bodysuits, intimates, and swimwear
  • Gift cards
  • Any other merchandise specifically marked Final Sale

Starting a Return

To begin a return, please email us at lennonandlav@gmail.com and include:

  • Your order number
  • The item(s) you would like to return
  • Your reason for the return

Once your return request has been approved, we’ll email you with instructions for sending your item(s) back to us.

Return Shipping

Customers are responsible for all return shipping costs. We strongly recommend using a trackable shipping method and keeping your tracking information until your return has been processed.

Lennon & Lavender Boutique is not responsible for return packages that are lost, stolen, or damaged while in transit. If an issue occurs during return shipping, please contact the shipping carrier directly.

Original shipping charges are non-refundable. If your original order qualified for free shipping, the cost of the original shipment may be deducted from your store credit when merchandise is returned.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us at lennonandlav@gmail.com within 3 days of delivery.

Please include your order number and clear photos of the item so we can assist you as quickly as possible.

We appreciate you shopping with Lennon & Lavender Boutique and will always do our best to make things right! 🤍